Resolved -
This incident has been resolved.
Aug 5, 18:31 EDT
Update -
We are continuing to monitor for any further issues.
Aug 5, 18:31 EDT
Monitoring -
This issue appears to be resolved. We are continuing to monitor EPCS performance statistics.
Aug 5, 17:24 EDT
Investigating -
We are investigating reports of failures during the EPCS registration process. Some users may encounter an error "Unable to Access Identity Proofing" while attempting to sign up for EPCS. Prescription 2FA signing does not appear to be impacted. It is recommended that users do not attempt to register for EPCS while this issue is being resolved.
Aug 5, 14:54 EDT