All Systems Operational
NewCropRx
Operational
NewCropRX - Healthcheck (v1)
Operational
NewCropRX - Web Service
Operational
NewCropRX - Clinical Messaging Service
Operational
Surescripts Services (Surescripts)
Operational
EPCS Prescription Service (Exostar)
Operational
EPCS Registration (Exostar Identity Management)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Biweekly Production Maintenance & Update
Aug 24, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:44 EST
Posted on Feb 10, 08:44 EST
Notice: Upcoming changes for TLS 1.2 - August 29th Production Date
Aug 29, 21:00-22:00 EDT
NewCrop Partners,
We are completing our project to ensure a robust and secure environment for client data. To this end, we will be enforcing the use of https and TLS 1.2 encryption of all traffic beginning August 29th, 2022 and will require all partner systems to connect with modern security protocols: https and TLS 1.2. We first notified you of our intention to adhere to these protocols in November 2020.
As it is not unusual that partner systems are sending us PHI, it is imperative that https always be used for these transactions. We will be locking this down for your security. Please review your API calls to NewCropRx and confirm that they all utilize https.
We will only support TLS 1.2 in NewCropRx preproduction from Monday August 1st.
We will disable TLS 1.0 and 1.1 in NewCropRx production and require https for 30 minutes on Tuesday August 9th at 2pm ET.
This will allow the opportunity to ensure you have made the necessary changes to your system to meet these security requirements. Your system should already be making all production calls using https. If you have clients running older browser interfaces, it is possible that they will experience issues with the TLS 1.2 requirements.
We will permanently disable TLS 1.0 and 1.1 in NewCropRx production and require https on Monday August 29th, 2022.
If you have any questions or require assistance, please contact customersupport@newcroprx.com.
Thank you,
The NewCrop Team
Posted on Jul 28, 21:55 EDT
We are completing our project to ensure a robust and secure environment for client data. To this end, we will be enforcing the use of https and TLS 1.2 encryption of all traffic beginning August 29th, 2022 and will require all partner systems to connect with modern security protocols: https and TLS 1.2. We first notified you of our intention to adhere to these protocols in November 2020.
As it is not unusual that partner systems are sending us PHI, it is imperative that https always be used for these transactions. We will be locking this down for your security. Please review your API calls to NewCropRx and confirm that they all utilize https.
We will only support TLS 1.2 in NewCropRx preproduction from Monday August 1st.
We will disable TLS 1.0 and 1.1 in NewCropRx production and require https for 30 minutes on Tuesday August 9th at 2pm ET.
This will allow the opportunity to ensure you have made the necessary changes to your system to meet these security requirements. Your system should already be making all production calls using https. If you have clients running older browser interfaces, it is possible that they will experience issues with the TLS 1.2 requirements.
We will permanently disable TLS 1.0 and 1.1 in NewCropRx production and require https on Monday August 29th, 2022.
If you have any questions or require assistance, please contact customersupport@newcroprx.com.
Thank you,
The NewCrop Team
Posted on Jul 28, 21:55 EDT
Biweekly Production Maintenance & Update
Sep 7, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:44 EST
Posted on Feb 10, 08:44 EST
Biweekly Production Maintenance & Update
Sep 21, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:45 EST
Posted on Feb 10, 08:45 EST
Biweekly Production Maintenance & Update
Oct 5, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:48 EST
Posted on Feb 10, 08:48 EST
Biweekly Production Maintenance & Update
Oct 19, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:49 EST
Posted on Feb 10, 08:49 EST
Biweekly Production Maintenance & Update
Nov 2, 22:00-23:00 EDT
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:50 EST
Posted on Feb 10, 08:50 EST
Biweekly Production Maintenance & Update
Nov 16, 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:51 EST
Posted on Feb 10, 08:51 EST
Biweekly Production Maintenance & Update
Nov 30, 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:52 EST
Posted on Feb 10, 08:52 EST
Biweekly Production Maintenance & Update
Dec 14, 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:52 EST
Posted on Feb 10, 08:52 EST
Biweekly Production Maintenance & Update
Jan 11, 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 08:52 EST
Posted on Feb 10, 08:52 EST