All Systems Operational

Uptime over the past 90 days. View historical uptime.
Ensora eRx Operational
90 days ago
100.0 % uptime
Today
Ensora eRx v2 Operational
90 days ago
100.0 % uptime
Today
NewCropRX - v1 Operational
90 days ago
100.0 % uptime
Today
Ensora eRx web service APIs Operational
90 days ago
100.0 % uptime
Today
Ensora eRx - Clinical Messaging Operational
90 days ago
100.0 % uptime
Today
ID.me EPCS services Operational
90 days ago
100.0 % uptime
Today
EPCS Registration Operational
90 days ago
100.0 % uptime
Today
EPCS Prescribing Operational
90 days ago
100.0 % uptime
Today
Exostar EPCS services Operational
90 days ago
99.47 % uptime
Today
EPCS Registration Operational
90 days ago
98.94 % uptime
Today
EPCS Prescribing Operational
90 days ago
100.0 % uptime
Today
Surescripts Services Operational
90 days ago
100.0 % uptime
Today
Pharmacies and PBMs Operational
90 days ago
99.97 % uptime
Today
Bamboo PDMP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
NewCropRX - Healthcheck
Fetching
May 13, 2025

No incidents reported today.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Ensora eRx system updates and maintenance
Completed - The scheduled maintenance has been completed.
May 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 EDT
Scheduled - We will be updating the system with the latest software version. There may be a brief interruption of service during this update.

https://support.ensorahealth.com/s/topic/0TODn000000p2a9OAA/release-notes-ensora-erx-newcrop-v2
May 7, 17:16 EDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Rite Aid network issues
Resolved - Scope: Beginning around 5:15 AM ET on May 1, 2025, E-Prescribing messages sent to Rite Aid pharmacies may have encountered errors due to Rite Aid's intermittent connectivity issues.

Rite Aid has implemented a fix and has reported the issue to be resolved as of 10:56 AM ET on May 1, 2025. Surescripts has confirmed that transactions are transmitting as normal.

Recommended Actions: If your original attempted transaction received an error, please reattempt now that the issue has been reported as resolved.

Were transactions failed over to Fax? Yes
May 1, 11:33 EDT
Identified - Rite Aid is currently experiencing connectivity delays. Prescriptions may fail or be delayed in receipt by the pharmacy. Rite Aid is working with Surescripts to resolve the issue.

For urgent prescriptions, it is recommended that an alternative method of communication be used, such as calling the prescription in.
May 1, 10:02 EDT
Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

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