All Systems Operational
Uptime over the past 90 days. View historical uptime.
NewCropRx Operational
90 days ago
99.98 % uptime
Today
NewCropRX - Healthcheck Operational
90 days ago
100.0 % uptime
Today
NewCropRX - Web Service Operational
90 days ago
100.0 % uptime
Today
NewCropRX - Clinical Messaging Service Operational
90 days ago
99.98 % uptime
Today
Surescripts Services (Surescripts) Operational
90 days ago
99.94 % uptime
Today
EPCS Prescription Service (Exostar) Operational
90 days ago
99.98 % uptime
Today
EPCS Registration (Exostar Identity Management) Operational
90 days ago
100.0 % uptime
Today
Pharmacies and PBMs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Biweekly Production Maintenance & Update Nov 30, 2022 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 2022 - 08:52 EST
Biweekly Production Maintenance & Update Dec 14, 2022 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 2022 - 08:52 EST
Biweekly Production Maintenance & Update Jan 11, 2023 22:00-23:00 EST
We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Posted on Feb 10, 2022 - 08:52 EST
System Metrics Month Week Day
NewCropRX - Healthcheck
Fetching
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Exostar Service Interruption
Resolved - Exostar has reported this issue to be resolved.
Nov 18, 12:11 EST
Update - We are continuing to investigate this issue.
Nov 18, 11:48 EST
Investigating - Exostar is currently experiencing a service interruption processing 2FA signing messages. This may result in signatures failing for some users. They are actively investigating the issue.
Nov 18, 11:47 EST
Nov 17, 2022
Software Update 11/17/2022
Completed - The scheduled maintenance has been completed.
Nov 17, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:02 EST
Scheduled - We will be updating the system with the latest software version. We do not anticipate any downtime during this update.
Nov 15, 15:56 EST
Nov 16, 2022
Biweekly Production Maintenance & Update
Completed - The scheduled maintenance has been completed.
Nov 16, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:00 EST
Scheduled - We will be updating the system with the latest software. We do not expect any downtime or interruption of service. Please see our knowledgebase for release information where applicable. (https://support.newcroprx.com/hc/en-us/categories/360006370512-UX2)
Feb 10, 08:51 EST
Nov 15, 2022
Clinical Messaging errors
Resolved - This incident has been resolved.
Nov 15, 12:51 EST
Investigating - We are currently investigating reports of 503 errors related to direct messaging. Other services do not appear to be affected at this time.
Nov 15, 12:00 EST
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