All Systems Operational
Uptime over the past 90 days. View historical uptime.
NewCropRx Operational
90 days ago
99.98 % uptime
Today
NewCropRx - v2 Operational
90 days ago
99.95 % uptime
Today
NewCropRX - v1 Operational
90 days ago
99.96 % uptime
Today
NewCropRX - Web Service Operational
90 days ago
99.95 % uptime
Today
NewCropRX - Clinical Messaging Service Operational
90 days ago
99.99 % uptime
Today
Surescripts Services (Surescripts) Operational
90 days ago
100.0 % uptime
Today
EPCS Prescription Service (Exostar) Operational
90 days ago
100.0 % uptime
Today
EPCS Registration (Exostar Identity Management) Operational
90 days ago
100.0 % uptime
Today
Pharmacies and PBMs Operational
90 days ago
100.0 % uptime
Today
PDMP: Bamboo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
NewCropRX - Healthcheck
Fetching
Past Incidents
Nov 10, 2024

No incidents reported today.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
NewCrop Software Updates and Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 EST
Scheduled - We will be updating the system with the latest software version. There may be a brief interruption of service during this update.
https://support.therapybrands.com/s/topic/0TODn000000p2a9OAA/release-notes-newcrop-v2
Nov 6, 21:06 EST
Nov 5, 2024

No incidents reported.

Nov 4, 2024
System Latency
Resolved - This incident has been resolved.
Nov 4, 17:50 EST
Monitoring - Surescripts has corrected the speed issues and performance has been restored.
Nov 4, 16:17 EST
Identified - Surescripts is currently experiencing an issue that is impacting our performance during connection. This may result in significant delays upon connection.
Nov 4, 15:34 EST
Investigating - We are currently seeing delays that may result in timeouts when attempting to connect to NewCrop. Our engineering team is investigating the issue.
Nov 4, 14:58 EST
Nov 3, 2024
System Maintenance and Software Updates
Completed - The scheduled maintenance has been completed.
Nov 3, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 00:00 EDT
Scheduled - The system will be undergoing maintenance during this time. There will be an interruption of service as the updates are applied.
Oct 30, 09:32 EDT
Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

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