Ensora eRx system updates and maintenance

Incident Report for NewCropRX

Resolved

Ensora ERX rolled out a hotfix for a segment of clients that impacted their Chromium-embedded browsers. As a result, you may see an "eRx Connection Timed Out" error when launching into ERX. If so, please clear your browser cache and cookies for at least the last 24 hours and reattempt to access ERX. Let us know if any issues persist by contacting support.
Posted Jun 06, 2025 - 00:11 EDT
This incident affected: Ensora eRx (Ensora eRx v2, Ensora eRx web service APIs).